Contact

Our specialised support team is available to assist you reliably and competently with questions and concerns about Aurix Canada. Whether you need information, are already registered or are using the platform – we take care personally so you always feel well supported.

How to contact us

We help you quickly and precisely on all matters related to your account and the use of Aurix Canada. The team operates Monday to Friday during business hours (CET) and handles enquiries with high priority. Typical areas where we assist you:

• Account opening and verification as well as full account management (incl. profile and risk settings)
• Technical support for using the platform, the app or for errors
• Questions about deposits, withdrawals, processing times and supported payment methods
• Detailed information about features, strategies, AI algorithms and available trading tools
• Feedback, ideas and suggestions for platform improvement
• Support for all other concerns – from general questions to individual needs

Register

Use the secure contact form below. Complete all relevant fields so we can process your request accurately and quickly. You will typically receive a reply within 24 hours on business days – often sooner. For urgent technical issues a live chat is available (weekdays 9:00–18:00).

Contact information

Email: [email protected]

Address: 123 Bay Street, Suite 700, Toronto, ON M5J 2N8, Canada

Our goal is to make your experience with Aurix Canada as pleasant, smooth and successful as possible. We emphasise clear communication, transparency and solution‑oriented support. You can contact us via the form, by email or – in selected cases – by phone. Your satisfaction and security are our priority.